Privacy Policy

Privacy Policy

When you are active on our website or contact us you sometimes share personal data with us. We handle this information with care and abide by the applicable laws and regulations. These laws concern the storage and use of your personal data.

In this privacy statement we explain which information we collect from you and what we do with it. This privacy statement applies to all interaction between you and Carina Dusseldorp, the way of communication does not matter.

Carina Dusseldorp, located in Amsterdam The Netherlands, is responsible for the processing of the personal data as stated in this privacy statement. You can send questions or remarks concerning your privacy to info@carinadusseldorp.com.

What is personal data?
All data that tells something about you and can be used to identify you are personal data. For example, your name, your contact or address details and your BSN (for the Dutch). Some of this information such as ethnic origin, religion or a criminal record are special personal data.

Special Personal Data
We do not collect any special personal data.

Personal data of persons under 16 years of age
We do not intend to process personal data of persons under the age of 16. We cannot, however, verify whether a visitor to our websites and servers is over the age of 16. If you believe that we have collected personal data from a minor without the consent of a parent or guardian, please contact us at info@carinadusseldorp.com and we will delete this information. If any information from persons under 16 years of age is collected by us it will always be done with the consent of his/her parent or guardian.

When do we process your personal data?

  1. To be able to help you if you have questions.
    We like to help you if you have a problem or a question for us. You can call us, E-mail or fill out a form on the website. It is also possible that we may receive your data from third parties in connection with our services. In order to be able to help you further, we store a number of your information about you. That way we know who you are and we can also find out what we have been talking about at the next contact moment. If you have questions for us we will store the following information:
  • Name
  • Email address
  • Telephone number
  • Your message

    Legal basis: legitimate interest

2. To conduct a reading, schedule a Human Design (audio) reading through Calendly, discuss a Human Design chart, to make appointments with you and afterwards to send you the recording (audio/video) to you. If you purchase services from us you naturally want to be well served and receive what you requested. We store the following data for the execution of an agreement:

  • Personal information
  • Birth details
  • E-mail address
  • Telephone number (if provided)

    Legal basis: performance of the agreement
  1. To be able to invoice & collect from you.
    The services you have purchased must of course be paid for. If you do not, we will start a collection process. In connection with billing and debt collection we store the following data of you:
  • Your name and address
  • E-mail address
  • Telephone number
  • Company name (optional)
  • Chamber of Commerce number (optional)
  • VAT ID number (optional)

    Legal basis: legal obligation.

4. To be able to send you our e-book and newsletter and to process your registration for a Masterclass and/or webinar.
If you have ordered digital products from us, registered for a master class and/or webinar or you have signed up for the newsletter, we store the following data:

  • Name
  • E-mail address

    Legal basis: permission and execution of the agreement.

5. To publish your review on our website and social media.
If you leave a review for us, we will publish it on our website and our social media. For this purpose we store the following data:

  • Name
  • Company name (optional)
  • Profession (optional)
  • Email address
  • Your photo
  • Your review

    Legal basis: consent

6. To keep you informed of changes to our services.
When we make changes to our services, general conditions, privacy statement or other important matters, we will inform you. If you agree we will use the following data to process your request in our administration system processing:

  • Your name
  • E-mail address

    Legal basis: legitimate interest

Cookies and similar techniques we use
Carina Dusseldorp uses functional, analytical and tracking cookies. A cookie is a small text file that is stored on your computer, tablet or phone. We use cookies with a purely technical functionality so that the website works as intended.

In addition, we use analytical cookies such as Google Analytics to study the behaviour of our visitors and to use this information to improve the website. Last but not least
we sometimes also use tracking cookies (Facebook pixel) so that we can offer you customized content and content and advertisements. These are for example advertisers and social media companies.

If we need your permission to place cookies we will ask you for this during your first visit to this website. You can unsubscribe from cookies by configuring your internet browser so that it does not store cookies anymore.

Passing on to partners
In order to provide our services, we work together with various suppliers and partners. These suppliers & partners include parties that:

  • Send our newsletters (MailBlue)
  • Process our payments & collections (Moneybird, WooCommerce, Mollie, WordPress)
  • Provide our web hosting and email (Gmail and WordPress)
  • Host our online meetings (Zoom)
  • Create our Human Design charts (Genetic Matrix & Mybodygraph)
  • Host our online calendars (Calendly)
  • Our other programs used (Google Forms, Trello, WeTransfer, Typeform, Google Drive)

    With sub-processors we have process agreements and/or secrecy agreements to ensure the security of your data. We only work with partners who can comply with the GDRP legislation. Some of our partners are located outside the European Economic Area (the countries within European Union, Liechtenstein, Norway and Iceland). Your data may be processed in America and/or other countries where these companies have their cloud storage and servers and/or backups have.

    We have taken appropriate measures with these partners which are contractual via a Processing Agreement / Data Processing Addendum or via a model
    model agreement of the European Commission (click here). The stricter GDPR has often been signed by most of them already signed and working. In this way, we ensure that your data are properly protected.

    Transfer to third parties
    In principle, we do not share or sell your data with persons or organizations outside Carina Dusseldorp, except with partners as described above. However, it may be that we are obliged to pass on your data because of a legal obligation.

    The security of your data
    Carina Dusseldorp has taken appropriate technical and organizational security measures taken to protect your personal data against abuse, unlawful or unauthorized
    use and loss. All parties who process your data for us (subprocessors) or who have access to your data (e.g. employees or contractors) sign a confidentiality agreement.

    How long will your data be stored?
    We use different retention periods for different data flows. Of course you always have the right to ask us to remove your data. See also the heading “Your
    rights”.

    Personal data:
    Name, address details, telephone number and e-mail we remove 1 year after our last contact unless they are still relevant for the execution of an agreement or resolution of a dispute.

    Email:
    E-mail older than 5 years will be deleted unless still relevant to execute a agreement or resolving a dispute.

    Invoices and quotes:
    Invoices and quotes can be deleted after the legal retention period of 7 years. Your data will remain in our billing system at least until that time.

    Newsletter:
    You can delete your data yourself from our newsletter system at any time.

    Recordings:
    Recordings of sessions via Zoom will be deleted 1 month after the session took place.

Your rights
You have the right to access, correct and delete your personal data. You also have the right to withdraw your consent for the data processing or to object against the processing of your personal data by Carina Dusseldorp. You also have the right to data portability. You can ask for access, correction, removal, data transfer of your personal data or request to withdraw your permission or objection to the processing of your personal data to info@carinadusseldorp.com. To make sure that the request for inspection was made by you, we ask you to send a copy of your identity document along with the request. In this copy, please include your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in black. This is to protect your privacy.

If your request relates to a cookie, we ask that you also send this along. We respond to your request as soon as possible, but no later than four weeks. Carina Dusseldorp
would also like to point out that you have the possibility to file a complaint with the national Authority for the protection of personal data.

Reporting a data breach
If, despite all precautions, a data breach occurs, we will comply with the reporting obligation for data leaks and we report this leak, if necessary, within 72 hours of its discovery to the Authority for the Protection of Personal Data. If you discover a data leak, we kindly ask you to report this as soon as possible but in any case within 24 hours after you have discovered the leak by sending an e-mail to info@carinadusseldorp.com. We can then take immediate action.

Liability
This privacy statement relates only to the personal data that Carina Dusseldorp processes for the purposes discussed in this agreement. Carina Dusseldorp accepts no responsibility or liability for (the operation and / or content of) Websites or services of third parties.

Changes to this statement
The content of this Privacy Statement can be changed at any time by Carina Dusseldorp in order to respond to new developments in the field of laws or regulations or changes
within our company. You can subscribe to our newsletter where we will keep you informed about possible changes. In any case, we recommend you to consult this privacy statement regularly in order to stay informed of our privacy policy. By continuing to use the services of Carina Dusseldorp after any changes, you agree to these changes.

Contact
Do you have any questions or remarks? Then you can contact us via e-mail, info@carinadusseldorp.com.


Carina Dusseldorp is registered with the Dutch Chamber of Commerce under number 75057336.
Version: October 2021